Student Support Roadmap

This page serves as a guide for students who want to know where to go with their questions and concerns. From academic matters to personal circumstances, well-being, or issues such as undesirable behavior, this roadmap helps you find the right contact person or support service. It provides a clear overview so you can easily navigate to the help you need.

Academic Guidance

• Study advisor – For study skills, making a study plan, personal circumstances affecting your studies, study progress (e.g. delay, BSA, changing programs), or studying with a disability/functional impairment.

• Examination Board – For requests such as extra exam opportunities, approval of electives, or exemptions.

• Student Desk – For course registration, official documents (graduation statements, certified grade lists), or questions directed to the Study Secretariat.

Financial & Practical Matters

• Student counsellor – For DUO regulations, personal finances (including grants), housing, or combining your studies with top-level sports.

• International Office – For housing and visa support (international students) and exchange opportunities.

Career & Internships

• Career Services – For career advice, CV feedback, and internships not linked to credits (0 EC).

• SBE Internship Office – For internships that are part of your study program (with EC).

Well-being & Personal Support

• Student psychologist – For study-related issues (such as fear of failure, procrastination, or lack of motivation), psychological complaints, or training sessions to strengthen your study skills.

• Wellbeing Point – For general student well-being support.

• Confidential counsellor / Social Safety Officer – If you experience misconduct, undesirable behavior, or issues related to social safety.